Privacy Policy
Last updated: 20 May 2026
This Privacy Policy explains how Chargeexpel.world (“we”, “us”, “our”) processes personal data when you visit https://chargeexpel.world or contact us. We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Dutch Uitvoeringswet Algemene verordening gegevensbescherming (UAVG), and other applicable law in the Netherlands and the European Union.
For cookies and similar technologies, see our Cookie Policy. For website use rules, see Terms of Use.
1. Data controller
The controller responsible for processing is:
Chargeexpel.world
Keizersgracht 241, 1016 EA Amsterdam, Netherlands
KVK (Kamer van Koophandel): 34307000
BTW/VAT identification number: NL001419085B07
Email (privacy & general enquiries): mailuse@chargeexpel.world
Telephone: +31 6 52478247
KVK registration can be verified via the Dutch business register (kvk.nl). We have not appointed a Data Protection Officer (DPO) under Article 37 GDPR, as our processing is not of the type that generally requires one. Privacy requests are handled directly by the controller.
2. Scope
This policy applies to visitors of our website, people who submit the contact form, and participants in our educational workshops or events listed on the Site. It does not apply to third-party websites linked from our pages.
3. Personal data we collect and sources
Depending on how you use the Site, we may process:
- Identity and contact data: name and email address (contact form; you provide these directly).
- Communication content: message text, workshop or event preferences, and any other information you choose to include.
- Consent records: confirmation that you agreed to processing (GDPR checkbox) and the time of submission.
- Cookie and preference data: your choices regarding analytics and marketing categories, stored in your browser (see Cookie Policy).
- Technical and usage data: IP address, browser type and version, operating system, referrer URL, date and time of access, and pages viewed—collected automatically where necessary for security, operation, or (only with your consent) analytics.
We do not intentionally collect special categories of personal data under Article 9 GDPR (e.g. health data, medical records) through the contact form. Please do not send such information unless strictly necessary; we may delete it without processing to limit risk.
Providing name, email, and consent is voluntary but required to use the contact form. Without this data we cannot respond to your message.
4. Purposes, legal bases, and retention
| Purpose | Personal data | Legal basis (GDPR Art. 6) | Retention |
|---|---|---|---|
| Answering contact and workshop enquiries | Name, email, message, consent record | Art. 6(1)(b) — steps at your request before a possible contract; Art. 6(1)(f) — legitimate interest in operating our service and communicating with visitors | Up to 24 months after our last reply, unless a longer period is required by law or for established claims |
| Organising paid or free educational events (if you book) | Contact details, attendance information | Art. 6(1)(b) — performance of contract or pre-contractual steps; Art. 6(1)(c) — legal obligations (e.g. tax/accounting records where applicable) | As required under Dutch fiscal and contract law (often 7 years for accounting-related records where applicable) |
| Website security, fraud prevention, and technical operation | IP address, server logs, essential cookies | Art. 6(1)(f) — legitimate interest in a secure and stable website | Server logs: typically 90 days; longer if needed for incident investigation |
| Storing and demonstrating cookie consent | Consent preferences (local storage) | Art. 6(1)(c) — legal obligation under Dutch Telecommunicatiewet and EU ePrivacy rules; Art. 6(1)(f) — legitimate interest in provable consent | Up to 12 months, then renewed when you visit again |
| Analytics and marketing (only if you consent) | Pseudonymous usage data, cookie identifiers | Art. 6(1)(a) — consent; you may withdraw at any time | According to the relevant tool’s policy, generally not longer than 26 months for analytics where used |
Where we rely on legitimate interests (Art. 6(1)(f)), we balance our interests against your rights and expect minimal impact on your privacy. You may object to such processing (see Section 10).
5. Automated decision-making and profiling
We do not use automated decision-making, including profiling, that produces legal or similarly significant effects concerning you within the meaning of Article 22 GDPR.
6. Recipients and processors
We may share personal data with:
- Hosting and IT providers that store or transmit website data on our behalf (processors under Article 28 GDPR), bound by written agreements.
- Email or communication tools used to receive and reply to contact messages.
- Authorities when required by Dutch or EU law (e.g. court order, regulator request).
We do not sell your personal data. We do not share data with third parties for their own marketing without your consent.
7. International transfers
We aim to use providers that store and process data within the European Economic Area (EEA). If personal data is transferred to a country outside the EEA that does not have an adequacy decision, we implement appropriate safeguards under Chapter V GDPR—such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent measures—and assess transfer risks where required.
8. Security
We apply appropriate technical and organisational measures under Article 32 GDPR, including HTTPS encryption, access controls, and limiting access to messages to authorised persons. No method of transmission over the internet is completely secure. If you believe your interaction with us is no longer secure, contact us immediately at mailuse@chargeexpel.world.
In the event of a personal data breach likely to pose a risk to your rights and freedoms, we will notify the Autoriteit Persoonsgegevens (AP) where required and inform you when required under Articles 33 and 34 GDPR.
9. Children
The Site is intended for adults. We do not knowingly collect personal data from children under 16 in the context of information society services without parental consent, in line with Article 8 GDPR as implemented in the Netherlands. If you believe we have collected a child’s data, contact us and we will delete it promptly.
10. Your rights under the GDPR and UAVG
Under the GDPR and UAVG you have the right to:
- Access (Art. 15) — obtain confirmation and a copy of your data;
- Rectification (Art. 16) — correct inaccurate data;
- Erasure (Art. 17) — request deletion in certain circumstances;
- Restriction (Art. 18) — limit processing in certain circumstances;
- Data portability (Art. 20) — receive data you provided in a structured, commonly used format where processing is based on consent or contract and carried out by automated means;
- Object (Art. 21) — object to processing based on legitimate interests, including direct marketing where applicable;
- Withdraw consent (Art. 7(3)) — at any time for processing based on consent, without affecting lawfulness before withdrawal.
To exercise your rights, email mailuse@chargeexpel.world with the subject line “Privacy request” and describe your request. We may ask for reasonable information to verify your identity. We respond within one month of receipt (Article 12 GDPR), which may be extended by a further two months where complex; we will explain any extension.
You also have the right to lodge a complaint with the Dutch supervisory authority:
Autoriteit Persoonsgegevens (AP)
Postbus 93374, 2509 AJ Den Haag, Netherlands
Website: autoriteitpersoonsgegevens.nl
11. Direct marketing
We do not send unsolicited marketing email based on the contact form unless you have clearly opted in or we have another valid legal basis. You may object to direct marketing at any time free of charge.
12. Changes to this policy
We may update this Privacy Policy to reflect legal or operational changes. The “Last updated” date at the top will change. Material changes will be communicated on this page where appropriate. We encourage you to review this policy periodically.
13. Advertising and website transparency
We may use online advertising (including Google Ads) directed at users in the Netherlands. Advertisements promote the same services described on this website: free ergonomics guides and optional educational workshops. We do not use ads to promote medical treatments, prescription products, or misleading health claims. See Transparency on our homepage.
14. Contact
Questions about this Privacy Policy or our processing: mailuse@chargeexpel.world or contact form.